Front Desk Officer

Job Description

Front Desk Officer is the first point of contact for an organization, responsible for welcoming visitors, handling calls, managing front office operations, and ensuring a professional workplace experience. The role supports administration, communication, and coordination across departments efficiently.

Key Responsibilities

• Greet visitors and maintain professional front office etiquette
• Handle incoming calls and route appropriately
• Manage visitor records, passes, and appointments daily
• Coordinate with departments for visitor assistance needs
• Maintain reception area cleanliness and presentability
• Handle courier, mail, and document distribution tasks
• Support administrative and clerical office activities
• Ensure security protocols for visitors are followed.

Skill & Experience

• Excellent verbal and written communication skills
• Professional ap...