Front Desk Officer

DUTIES AND RESPONSIBILITIES

• Answer incoming calls for information on dental procedures.
• Respond politely using proper telephone etiquette.
• Schedule appointments of patients
• Make follow-up calls and recalls to patients to confirm them
• Greet walk-in patients and provide them with information on dental procedures and practices.
• Handle necessary paperwork such as daily income reports.
• Collect payments from patients, fill-in cancellations, and no show
• Maintain confidentiality of information.
• Prepare billing statements properly.
• Receive, sort, organize and distribute incoming mail.
• Recalls former patients for possible follow-up procedures
• Handle petty cash and light bookkeeping activities.
• Perform other tasks related to non-clinical as may be assigned.

Skills and Qualifications:

1. College graduate of Tourism/Hotel and Restaurant Management and ...