Front Desk

Job Description:

• Oversee the entire operations of the lodging environment including Front Desk, Housekeeping and Maintenance.
• Ability and experience in managing the Front Desk and Reception.
• Conduct training for housekeeping staff.
• Assign housekeeping rosters and duties.
• Monitoring staff performance to conform to prescribed standards of cleanliness.
• Monitor cleaning materials and ensure inventories are adequately stocked.
• Ensure high standard of service & guest's satisfaction.
• Check & ensure all safety measures are practiced.
• Motivate and train the team in high quality of service standards at all times.
• Perform any other duties assigned by superior or management.

Job Requirements:

• Minimum- SPM and Certificate/ Diploma in Hospitality will be an advantage.
• 1 to 2 years of working experience in front office, front desk or customer service role.
• Able t...