Front Desk Receptionist / Administrator – Chiropractic and Physiotherapy Clinic

Job Summary

We are a family run, patient-centered physiotherapy, chiropractic, and massage therapy clinic seeking a Part-Time Front Desk Receptionist / Administrator to join our healthcare team.

Key Responsibilities

• Front desk reception and patient check-in/check-out
• Answering phones, emails, faxes
• Booking, rescheduling, and cancelling appointments
• Managing schedules for physiotherapy, chiropractic, and massage therapy providers
• Processing payments (debit, credit, cash, insurance) and issuing receipts
• Collecting over-due balances (accounts receivable) from patients and insurance companies
• Collecting and updating patient intake and insurance information
• Explaining clinic policies (cancellation, late arrivals, payment procedures)
• Providing excellent customer service and patient support
• Communicating with clinicians and clinic management
• Maintaining c...