Front Desk Receptionist

Description

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our client's practice. The ideal candidate will be responsible for managing front desk operations, answering phone calls, verifying insurance, and assisting patients with scheduling and inquiries. Experience in ophthalmology or optometry is a must.

Responsibilities

• Professionally answer and manage a high volume of incoming patient phone calls.
• Schedule, confirm, reschedule, and update patient appointments accurately.
• Verify insurance eligibility, benefits, and coverage details.
• Address patient questions and concerns promptly with professionalism and empathy.
• Coordinate closely with in-office clinical staff to support efficient and seamless patient care.
• Maintain strict patient confidentiality and ensure full compliance with HIPAA regulations.

Require...