Job Description
Oriental City Home International Hotel (SMC-Private) Limited
Location: F8-Markaz, Islamabad
Job Overview
Oriental City Home International Hotel is seeking an experienced and professional Front Desk Receptionist to join our team. The ideal candidate must have prior experience in the hotel industry, be familiar with standard hotel SOPs, and be proficient in Munshi 10 hotel management software.
We are looking for someone who is customer-focused, well-presented, and capable of handling front desk operations efficiently.
Key Responsibilities Greet and welcome guests in a professional and friendly manner Manage guest check-in and check-out procedures
Handle reservations, cancellations, and room allocations
Operate Munshi 10 software for bookings, billing, and guest records
Answer phone calls and respond to guest inquiries
Maintain accurate records and reports
Handle guest complaints professionally and escalate when necessa...
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