Front Desk Receptionist

Position Summary We are seeking a friendly, professional, and organized Front Desk Receptionist to join a local medical practice. The Front Desk Receptionist serves as the first point of contact for patients and plays a key role in providing excellent customer service while supporting daily office operations. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment. Essential Responsibilities Greet patients and visitors in a courteous and professional manner. Answer incoming phone calls and direct inquiries appropriately. Schedule, confirm, and reschedule patient appointments. Verify patient information and update records accurately. Check patients in and out for appointments. Collect copays and process payments as needed. Verify insurance eligibility and obtain necessary authorizations. Maintain patient confidentiality in accordance with HIPAA regulations. Coordinate communication between p...