Front Desk Receptionist (Orthodontics)

We are seeking a personable, highly organized, and detail‑oriented Front Desk Receptionist to join our client's orthodontic practice. This role is essential in managing front desk operations, handling a high volume of calls, scheduling appointments, and assisting patients with insurance‑related inquiries. The ideal candidate has hands‑on orthodontic experience, strong communication skills, and is comfortable working in a fast‑paced environment.

Responsibilities

• Professionally handle a high volume of inbound and outbound calls.
• Contact patients regarding unresolved appointments and recalls.
• Schedule, confirm, reschedule, and update orthodontic appointments accurately.
• Manage and update patient records within the EHR/EMR system.
• Verify insurance eligibility, benefits, and authorizations.
• Provide clear, professional, and empathetic communication to patients.
• Collaborate with clinical and administrati...