Front Desk Receptionist

Client Relations

• Greet clients warmly upon arrival and ensure a positive first impression
• Assist clients with inquiries regarding services, prices, promotions, and products
• Handle client concerns or complaints professionally and escalate when necessary
• Maintain a friendly, calm, and professional demeanor at all times

Appointment & Schedule Management

• Schedule, confirm, reschedule, and cancel appointments accurately
• Manage stylist availability and ensure efficient time management
• Monitor walk-in clients and coordinate service flow with stylists
• Send appointment reminders when required

Front Desk & Administrative Duties

• Answer phone calls, messages, and online inquiries promptly
• Process payments, issue receipts, and handle cash, card, or digital transactions
• Maintain accurate client records and appointment logs
• Assist in daily opening and clo...