Front Desk Representative

EDGE is building a bridge between Top Global Talent and the US Healthcare & Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. See our values and more on onedge.co

Role Overview

We seek a polished, high-energy Front Office Concierge to serve as the premier face and voice of our partner's boutique, high-end dental practice. Operating as a Peru-based virtual professional, you will transcend traditional medical reception duties to provide a 5-star experience akin to a luxury resort or elite private club, acting as the primary ambassador for our discerning clientele. In this high-impact, phone-heavy role, you will manage incoming and outgoing calls, warm up patient leads, conduct proactive outreach, and secondarily interface with insurance companies, with success measured by your ability to optimize missed call, reschedule, and appointment conversion rates. While technical medic...