Front Desk Representatives (Rovaniemi)

Join Arctic GM Experiences OY for the winter season in Rovaniemi, Lapland! We are seeking enthusiastic and customer-focused individuals to be part of our office team, helping create unforgettable experiences for our guests. As a key point of contact, you will play an essential role in our commitment to high-quality, small-group, and private tours. Our deep-rooted history in Lapland, with ownership tracing back 20 generations, ensures an authentic and enriching work environment.

Tasks

• Provide exceptional customer service at the front desk.
• Handle guest inquiries, bookings, and reservations.
• Assist with daily office operations and administrative tasks.
• Manage communication with guests to ensure a smooth and enjoyable experience.
• Work with booking systems (such as Bokun) to process and manage reservations.

Requirements

• Excellent communication skills and a friendly, professional attitude.
• Pre...