Front Desk

Benefits

• Meal and Laundry Allowance
• Night Shift Allowance
• Flexi- Benefit
• Birthday Leave
• Guest Service Incentives
• AWS and Bonus (based on company's performance for the year/quarter)

Job Duties/Responsibilities

• Ensure check-in and out procedure is carried out promptly and efficiently in accordance to the procedure of the Hotel
• Provide quality service to guests request/feedback, carry out service recovery measures and and following up with traces.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Manage reservations and ensure it is created and updated correctly in the hotel system
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Provide accurate and updated information, places of interests and important tourist information upon guest request; have good knowledge of products, services, pricing,...