Front Desk Shift Leader

Job Title:                                   Front Desk Shift Leader
Department:                           Front of House
Responsible To:                      Front of House Manager /
Front Office Manager
Type of Contract:                   Fulltime,
Permanent

Main Purpose of
Job:              The Front Desk Shift
Leader supports the Front Office Manager in overseeing daily front desk
operations during assigned shifts. This role ensures exceptional guest service,
smooth operational flow, and adherence to 5-star luxury standards, while
providing leadership and guidance to front desk associates.

Liaises with:                            All
Hotel Departments.