Front Desk Supervisor at The Jordan Hotel

Elevate guest satisfaction as a Front Desk Supervisor at The Jordan Hotel, part of Tokuc Group. Lead front desk operations to ensure smooth check-in and check-out experiences for guests.
In this role, you will manage daily front desk activities and supervise staff at The Jordan Hotel. Your responsibilities include assigning tasks, resolving guest inquiries, and ensuring efficient check-in and check-out processes. This position requires leadership and operational excellence in a hospitality setting.
Key Responsibilities:
• Oversee front desk staff and assign shift tasks
• Ensure efficient guest check-in and check-out
• Manage and resolve guest inquiries and issues
• Assist in training and onboarding new employees
• Monitor reservations and billing processes daily
Requirements:
• High school diploma or equivalent required
• 1-3 years of hospitality or customer service experience
• Previous supervisory experience preferred
• Strong problem-solving and c...