Front Desk Supervisor

Description
Are you a hospitality rockstar with a passion for exceptional guest service and a knack for leadership? We're seeking a dynamic and experienced Front Desk Supervisor to join our client's team in beautiful Carlsbad. If you thrive in a fast-paced environment and love creating memorable experiences, we want to hear from you!


Your Role:

As Front Desk Supervisor, you will be the heart of our guest experience, leading a team to ensure smooth operations and outstanding service at the front desk. You will:

+ Supervise and train front desk agents, ensuring high standards of service are consistently met.

+ Handle guest check-ins, check-outs, and inquiries efficiently and courteously.

+ Resolve guest issues and complaints with professionalism and a smile, turning challenges into opportunities.

+ Manage room inventory, reservations, and billing procedures.

+ Collaborate with other departments to ensure seamless g...