Front Desk Supervisor in a High-end Condominium

TAHJ Management Services Inc. is looking for a dynamic Concierge Supervisor to oversee day-to-day operations and lead our front-line service team. This role is ideal for a professional with a background in hospitality or residential management who excels in leadership and resident relations.

Key Responsibilities

• Team Leadership: Supervise staff performance, ensure adherence to company standards, and provide guidance on daily tasks.
• Operations Management: Oversee building maintenance, safety protocols, and service delivery to ensure a high-quality living environment.
• Resident Relations: Act as a senior point of contact for complex inquiries, resolving issues with a professional and personable approach.
• Administrative Oversight: Ensure all logs, reports, and databases are accurately maintained and updated by the team.
• Quality Control: Conduct regular inspections of the property to ensure all areas meet the company's aesthetic and ...