Front desk supervisor

Work Location: 10 Sherbrooke Street West, Montréal, Québec H2X 4C9

Status: Full-time

Salary: Based on experience

Established in a building that is both iconic and contemporary, Hôtel10 is a truly unique boutique hotel that allows guests to discover and experience Montréal’s culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, Hôtel10 is at the heart of the action and just steps away from the Quartier des Spectacles. Easily accessible by public transit.

Responsibilities

Reporting to the Front Office Manager and the Assistant Front Office Manager, the Front Desk Supervisor plans, organizes, directs, and oversees the activities, as well as the human, material, and financial resources of the front desk and concierge operations.

The incumbent is responsible for ensuring high-quality customer service. They coordinate reservation entries in the computer system and ensure...