Front Line Advisor at University College

Become a vital part of the Academic Advising & Registrar's Office at University College as a Front Line Advisor. Provide unparalleled service to students in a thriving downtown Toronto environment.
In this role, you'll serve as the first point of contact, engaging with students to address their inquiries and navigate complex university policies. Utilizing your strong communication and problem-solving skills, you will assist with registration, resolve fee issues, and refer students to appropriate academic resources. Your contributions will enhance the student experience and promote an inclusive environment at UC.
Key Responsibilities:
• Serve as the first point of contact for student inquiries
• Assist with registration and resolving fee issues
• Refer students to various academic resources
• Participate in team meetings to improve service quality
• Provide general administrative support and maintain communication
Requirements:
• Bachelor’s Degree or equivalen...