Front Line Associate

Front Line Associate - Biel

Location: Retail Store in Biel
Morning-Afternoon shifts + rotative Saturdays

Western Union powers your pursuit.   
As a Frontline Associated (FLA), you are the face of our brand and the first point of contact for customers in our retail stores. You are responsible for delivering exceptional service while carrying out the company's core financial services — including money transfers and currency exchange — and supporting additional services made available through our retail network.
 You will operate across multiple service channels and assist customers in a professional, secure, and customer-centric environment.
Role Responsibilities  

• Provide high-quality customer service in accordance with Western Union standards

• Perform money transfer transactions and currency exchange operations

• Verify customer identity and ensure full compliance with KYC/AML regulations <...