Front-Line Customer Service for MacEwan University

Experience front-line customer service with MacEwan University's Sport and Wellness department as a Casual Customer Service Representative. Assist guests with their needs in a friendly and professional manner.
Reporting to the Customer Service Supervisor, you'll play a key role in supporting our guests, which includes students and the public. This role demands exceptional communication and organizational abilities, along with a dedication to ensuring a safe and inviting environment. You'll coordinate access and manage membership processes, making a positive impact every day.
Key Responsibilities:
• Monitor and evaluate customer access throughout the facility
• Process membership registrations and service requests
• Manage equipment rentals and maintenance
• Respond to client inquiries and emergencies
• Complete risk management duties as required
Requirements:
• 1-year college certificate in physical education or related field
• 1+ years of experience in cu...