Job Description
Introduction
A hospitality establishment is seeking a polished, customer-focused Front of House (Reservations & Guest Liaison) professional to deliver an exceptional guest experience. This role requires a highly organised and personable individual who thrives in a guest-facing environment and is comfortable handling reservations, reception duties, billing, and service support across dining and accommodation areas.
POSITION DESCRIPTION
The Front of House – Reservations & Guest Liaison is responsible for overseeing all guest interactions from arrival to departure, ensuring a seamless, professional, and welcoming experience. The role combines reception, reservations administration, guest hosting, basic food and beverage service, and operational support, while maintaining high service standards across all public areas.
Duties & Responsibilities
Guest Experience & Front of House
Welcome, check-in, and check-out guests in a pro...
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