Front of the House

Job Description:

Welcoming guest experience by greeting, seating, and serving customers, taking orders, handling payments, and resolving issues, while also managing reservations, maintaining dining areas, and coordinating with kitchen staff for smooth service flow in restaurants. Key responsibilities include a blend of customer interaction, order management, and maintaining cleanliness and ambiance.

Requirements:

• Proven experience in a front-of-house management role in the hospitality industry
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Knowledge of restaurant operations, customer service best practices, and point-of-sale systems
• Ability to handle customer issues with diplomacy and resolution
• Familiarity with health and safety regulations in the food service industry
• Flexibility to work evenings, weekends, and holidays as needed
• High level of i...