Front Office Agent

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is an elegant urban retreat renowned for its contemporary design, discreet service and exceptional attention to detail. Since opening in 2012, the hotel has set new standards in luxury hospitality, blending Italian heritage with world‑class five‑star service.

We are seeking a Front Office Agent to join our Front Office team and become a key representative of the Bvlgari brand, delivering a refined and personalised guest experience from arrival to departure.

As a Front Office Agent, you will be a central point of contact for our guests, responsible for providing a warm, professional and seamless welcome. You will manage check‑in and check‑out processes with accuracy and discretion, handle guest enquiries with confidence, and work collaboratively with multiple departments to anticipate needs and resolve requests efficiently.

This role requires exceptional attention to det...