Front Office Agent - (Islas Baleares)

Empresas: Jumeirah Mallorca About Jumeirah MallorcaSet high above Port de Sóller on Mallorca's northwest coast, Jumeirah Mallorca offers panoramic views of the Mediterranean and the UNESCO-listed Serra de Tramuntana. The five-star hotel features 121 rooms and suites, five restaurants including one recognized by the Michelin Guide, and the award-winning Talise Spa.About the JobAn exciting oportunity has arisen for a Front Office Agent to join Jumeirah Mallorca.The main duties and responsibilities of this role are:Provide a seamless and personalized experience for guests during check-in, stay, and check-out, ensuring all information and special requests are accurately processed. Deliver guest service in line with LQA (Leading Quality Assurance), Forbes, and FHR standards, maintaining the highest level of professionalism and luxury service Anticipate and respond to guest needs, handle inquiries, and resolve complaints promptly, aiming to exceed guest satisfaction. Assist with reservations...