Front Office Agent - Sheraton Milan San Siro

**Additional Information**
**Job Number** 26068444
**Job Category** Rooms & Guest Services Operations
**Location** Via Caldera, 3, Milan, Milan, Italy, 20153
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** 23892.26€ to 24.500€ per year

**POSITION SUMMARY**

The resource will be part of the Front Office department and will perform the following tasks:

+ Welcoming customers
+ Assigning rooms
+ Providing information or assistance to customers
+ Managing reservations
+ Receiving and handling customer complaints
+ Analyzing and identifying customer needs
+ Receiving and sorting phone calls
+ Filling out forms and documents
+ Contacting the various departments of the facility to meet customer needs
+ Managing payments and customer data in line with company poli...