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Front Office Agent - Sofitel Cairo Downtown Nile

AccorHotel
full-time Cairo, Cairo Governorate Information and Record Clerks
Posted:
February 25, 2026
Location:
Cairo, Cairo Governorate, Egypt

Job Description

Job Description

  • Greeting and checking in/out guests efficiently while verifying registration information and processing payments
  • Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions
  • Handling guest inquiries, complaints, and special requests to ensure a positive experience
  • Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records
  • Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities
  • Coor...

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Job Overview

Job Type: full-time
Location: Cairo, Egypt
Posted: February 25, 2026
Deadline: April 06, 2026