Front Office and Revenue Supervisor

Front Office & Reservations Supervisor – Airport Transit Hotel & Lounge

Job Description

We are looking for a Front Office & Reservations Supervisor to oversee daily front desk operations, guest assistance, and room reservations for our airport transit hotel and lounge.

The role is ideal for someone with experience in hospitality, customer service, or hotel operations who can handle a fast‑paced environment and ensure smooth guest experiences.

Responsibilities

• Supervise daily front desk and guest service operations
• Assist guests with check‑in, check‑out, and reservations
• Monitor room availability and bookings
• Handle guest concerns and requests professionally
• Coordinate with housekeeping and other departments
• Ensure accurate cashiering and reservation records
• Assist in managing online bookings and hotel systems
• Support and guide front office staff during o...