Front Office Associate

Provide utmost guest satisfaction by anticipating and responding to every guest's needs

Flexible and has attention to details

Perform check-in and check-out procedure, accommodates special requests whenever possible

Handles pre-registration and blocking of rooms for reservations

Understand and adhere to proper credit, check cashing and cash handling policies and procedures

Know room locations, types of rooms available and room rates

Coordinate room status updates with the housekeeping department by notifying them of all check-outs, late check-outs , early check-ins, special requests and part day rooms

Possess working knowledge of reservations

Following procedure for issuing and closing safety deposit boxes used by guests

Ensure that...