Front Office Associate

Job Description:
Mangrove Place Siquijor is looking for a friendly, professional, and customer-oriented Front Office Associate to serve as the first point of contact for our guests. The ideal candidate will ensure a warm welcome, smooth check-in and check-out processes, and an excellent overall guest experience while supporting daily front office operations in a small-resort environment.

Key Responsibilities:

• Welcome and assist guests during check-in and check-out
• Handle room reservations, guest inquiries, and special requests efficiently
• Answer phone calls, emails, and online inquiries in a professional manner
• Provide accurate information about rooms, services, and resort amenities
• Process guest payments, billing, and cashiering transactions accurately
• Coordinate with housekeeping and restaurant staff when necessary
• Assist with event inquiries and basic coordination support
• Address guest ...