Front Office Associate

Brief Job Description
-Perform all check-in and check-out tasks.
-Answering and screening calls, as well as scheduling appointments
-Welcome guest upon their arrival and assign room.
-Provide information about our hotel, available rooms, rates and amenities.
-Respond to clients' complaints in a timely and professional manner.
-Maintain updated records of bookings and payments.

Qualifications
- Work experience in a similar role.
- Excellent communication and organizational skills
-Ability to observe proper etiquette and maintain a professional appearance
-Working knowledge of Microsoft word, printers, scanners.
- Customer service oriented
- Must have flexible hours

Job Type: Full-time

Benefits:

• Staff meals provided

Work Location: In person