Front Office Duty Manager - Parental Leave Cover (12 Months Fixed Term)

A little bit about this great opportunity!

We are currently searching for an experienced, enthusiastic and people-centric Front Office Duty Manager to join the progressive hotel team at Pullman & Mercure Melbourne Albert Park. This is a 12-month parental leave cover commencing July 2026.

Collaboratively working under the direction of the Assistant Front Office Manager and Rooms Division Manager, you will be responsible for duties that include: 

• Lead the supervision, support and training of front office professionals ensuring our guest experience is at the forefront at all times.
• Assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement.
• Assist with the management of the team including training and development, ensuring the team’s success.
• Assist with f...