FRONT OFFICE MANAGER

Antal International
Full-time Italy, Italy Top Executives
Posted:
February 25, 2026
Location:
Italy, Italy, Italy

Job Description

Job Description

What you will do:

  • Manage day-to-day operations, ensuring the quality and meeting the expectations of the customers. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Perform administrative duties such as, but not limited to, daily schedule/hours edit in system, payroll, inventory, purchase requests, attendance record etc. Manage successful Front Office Upselling, encouraging participation and growth to contribute to maximizing the room revenues.
  • Manage all incoming reservation requests via phone, email, and online platforms. Ensure accuracy in booking details and guest profiles. Handle special requests and resolve booking issues. Monitor booking trends and adjust availability and rates accordingly. Implement pricing strategies in coordination with the Operations Manager and the Owners.
  • Handle all guest complimen...
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    Job Overview

    Job Type: Full-time
    Location: Italy, Italy
    Posted: February 25, 2026
    Deadline: April 06, 2026