Front Office Manager

Front Office Manager | Z Hotels | Zolo Own the guest journey. Lead the lobby. Deliver consistency at scale. Company Name: ZoloStays Business Unit: Z Hotels Designation: Front Office Manager Location: Bangalore Salary Range: up to 6.5 LPA Employment Type: Full-time Experience Required: 4 - 5 years Why this role exists Z Hotels is scaling and the front office is where service promise meets operational reality. Every guest interaction from arrival to departure is shaped at the front desk. If the experience is inconsistent, if escalations are mishandled, if the team is not aligned, guest trust breaks instantly. As occupancy increases, the challenge is not just handling volume, it is maintaining service consistency, operational discipline, and team performance across every shift. This role exists to ensure the front office operates as a controlled, high-performing, guest-centric unit every single day. Your mandate is clear: Own the end-to-end guest experience at the property Build and conti...