Front Office Manager

What is in it for you:

• Meals, uniform and accommodation are provided. Free public transportation in the city. 
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

• Supporting, training, and supervising front office team.
• Ensuring that all guest-related tasks are handled accurately and on time to improve guest experience.
• Handling complaints and special requests.
• Maintaining an orderly appearance throughout the reception area.
• Preparing monthly management reports on customer feedback, bookings, ...