FRONT OFFICE MANAGER

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.





A little taste of your day-to-day:





Every day is different, but you’ll mostly be:





● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes





● Engaging with guests to build personal relationships and remedy any complaints





● Conducting regular front office inspections to ensure we’re making the right first impression





● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk





● Training team members on PBX procedures and t...