Front Office Manager

LUCKY LAND RESORT SDN BHD
Job responsibilities:
Oversees the hotel's front desk operations, focusing on guest satisfaction and seamless service. Key responsibilities include managing and training front desk staff, handling guest check-ins/check-outs and inquiries, managing reservations, ensuring a professional front desk environment, and coordinating with other hotel departments like housekeeping and maintenance to provide a positive guest experience.
Requirements:
Bachelor's degree in Hospitality Management, Business Administration, or related field.
Proven experience as Front Manager or similar role in the hospitality industry for more than 10 years.
Must be able to communicate in English and Chinese.
Exceptional leadership and decision-making skills.
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