Front Office Service Ambassador

People are the foundation of our business. Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.
Front Office Service Ambassador (Receptionist)
Stellenbosch
Permanent Contract
As our Front Office Service Ambassador, you will oversee the entire guest journey from arrival at the front entrance through check-in and room assignment, assisting guests during their stay, preparing guest accounts, handling payments, and assisting guests on departure, bidding them farewell.
You will attend to face-to-face guest queries, take reservations, and answer phones. Part o...