Front Office Supervisor (174273)

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About the Role

As a Front Office Supervisor, you will be managing the key aspects of guest room operations toensurea smooth and personalized experience aligned with Shangri-La’s service standards.

Key Responsibilities

• Ensure all guest interactions are handled with professionalism and warmth.
• Efficiently manage check-ins, check-outs, and cashiering functions.
• Build lasting relationships with guests to enhance satisfaction and loyalty.