Front Office Supervisor

COREcruitment
Full-Time Cape Town, Western Cape Supervisors of Office and Administrative Support Workers
Posted:
March 02, 2026
Location:
Cape Town, Western Cape, South Africa

Job Description

New opportunity for an experienced Front Office Supervisor to join the leadership team with this international hotel group, with the role being based in Cape Town.

As Front Office Supervisor you’ll be assisting in oversight of daily operations of this busy Front Office department including staff management, ensuring smooth check-in/check-out processes, handling guest concerns, & maintaining high service standards.

Responsibilities:

  • Supervise and support front office staff to ensure smooth daily operations
  • Oversee guest check-in and check-out procedures
  • Handle guest complaints and resolve issues promptly and professionally
  • Ensure high standards of customer service and guest satisfaction
  • Monitor room availability, rates, and reservations in coordination with other departments
  • Prepare duty rosters and assist with staff training and performance monitoring
  • Ensure accurate handling of cash, billing, and front desk r...
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    Job Overview

    Job Type: Full-Time
    Location: Cape Town, South Africa
    Posted: March 02, 2026
    Deadline: April 11, 2026