Home / Jobs / Front Office Supervisor

Front Office Supervisor

RAFFLES
full-time Makati, Metro Manila Supervisors of Office and Administrative Support Workers
Posted:
June 08, 2026
Location:
Makati, Metro Manila, Philippines

Job Description

Job Description

  • Ensures compliance with arrival and departure standards based on Leading Quality Assurance.
  • Supervises the Front Office Team to personalize the guest arrival and departure experience by ensuring all arrival reservations are reviewed and processed based on guest purpose, perspective, preferences, and passions. 
  • Ensures all corporate, regional and local Raffles Standards of Operating Policies and Procedures are adhered to. 

Qualifications

  • Graduate of Hospitality Management or a related field
  • Minimum of two (2) years of relevant front office experience, preferably within a luxury hotel setting, is an asset.
  • Highly service‑oriented, with a strong passion for guest engagement, excellence in service delivery, and the ability to lead and inspire colleagues toward exceptional performance.
  • Strong working knowledge of loyalty programs, Opera PMS, and MS Office applications

Apply for this Job

Submit your application for the Front Office Supervisor position at RAFFLES.

Apply Now Save for Later

Job Overview

Job Type: full-time
Location: Makati, Philippines
Posted: June 08, 2026
Deadline: July 18, 2026