Front Office Supervisor

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

JOB SUMMARY:

Front Desk Supervisor oversees daily front desk operations of the Front Office to ensure efficient, smooth and professional guest service. This role supports the Front Office team by providing guidance, resolving guest concerns, and ensuring that hotel standards are consistently met.

DUTIES AND RESPONSIBILITIES:

• Supervise daily front desk operations including check-in, check-out, reservations, and guest inquiries.
• Ensure all front desk procedures are followed according to company standards
• Monitor room availability, room status, and coordinate with Housekeeping and other departments.
• Maintain accuracy in handling cash, payments, folios and reports.

Guest Service:

• Provide excellent guest service and support the team in res...