Front Office Supervisor

Job Description

We are seeking an experienced and dynamic Front Office Supervisor to join our hospitality team in Sepang, Malaysia. In this supervisory role, you will oversee daily guest service operations, lead a dedicated front office team, and ensure that all guest interactions reflect our commitment to excellence and brand standards. You will manage shifts independently while maintaining the highest levels of professionalism, efficiency, and guest satisfaction. This is an excellent opportunity for a detail‑oriented leader who is passionate about delivering exceptional guest experiences and developing high‑performing teams.

• Supervise and coordinate daily front office operations, including check‑in, check‑out, and guest communication procedures
• Manage shift operations independently while ensuring all team members adhere to brand standards and hospitality best practices
• Strategically assign and block guest rooms to maximize operational...