Frontline IT Support Engineer (L1)

ARKSTACK PTE. LTD. is seeking an IT Support Specialist based in Singapore to provide first-level technical support for managed endpoints and cloud services. The role involves troubleshooting and resolving IT issues while maintaining communication with clients, managing service tickets, and contributing to process improvements.

The ideal candidate will have 1-3 years of experience in IT support, familiarity with managed services, and relevant qualifications like NITEC and ITIL certifications. This position offers shift rotations as part of the duties.