Fulfilment Operations Manager

About ADA
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in Asia and partner with leading brands to drive their data and digital maturity.
Job Purpose
The Operations team is responsible for ensuring the smooth running of the E-commerce business by managing the day-to-day operations of the E-commerce platform. This includes managing inventory, customer service, logistics, and supply chain, and ensuring that all operations comply with company policies and procedures.
As the Operations Manager, you will lead and manage the Operations team, ensuring that all processes are running smoothly and efficiently. You will be responsible for managing inventory levels, overseeing order fulfillment, and ensuring that customer service standards are met. You will also work closely with the Head of Operations to develop and implement strategies to improve the overall per...