Full Stack Innovation Engineer (Mid level) - CX Workspace

⚠Imagine building a startup inside Factorial.

Let’s be clear: this is not a traditional software engineering role where you just clear Jira backlogs. We operate like a fast-paced, autonomous startup—but the products we build already have hundreds of demanding, daily active users relying on them to hit their revenue targets.

Our mandate is to hunt down internal frictions, conceptualize innovative solutions, and build the end-to-end product from scratch. You will be an active participant in product discovery, building entire ecosystems that drive real business value for Factorial's Account Management and Customer Support teams.

The Role: The Hybrid Engineer We are looking for a Mid-Level Full Stack Innovation Engineer (Mid 1 / Mid 2) to join our squad. This role is a unique hybrid: you are part Innovation Engineer (building net-new features) and part Site Reliability Guardian (ensuring the platform never goe...