Full-Time Agent for Centralized Programs

Become a Full-Time Agent for Centralized Programs in Edmonton, AB, specializing in immigration services. Enjoy a role focused on patient referrals while providing exceptional customer service.
In this entry-level position, you will process referrals, communicate with patients regarding their appointments, and ensure the confidentiality of information. You will support the Centralized Programs Manager in achieving strategic goals while fostering positive communication with all stakeholders.
Key Responsibilities:
• Process referrals for internal and external specialists
• Contact patients with appointment notifications
• Follow up on pending referrals within timeframes
• Assist with third-party requests efficiently
• Maintain accurate records and documentation
Requirements:
• 1-2 years experience in a Medical Office Assistant role
• EMR software experience preferred
• Strong communication and customer service skills
• Proven ability to handle confident...