Full-Time Customer Care Advisor Ottawa

Become a Customer Care Advisor at Scotiabank in Ottawa and elevate customer satisfaction through expert advice and support. This full-time role is ideal for service-oriented individuals.

As a Customer Care Advisor, you will engage with customers of Scotiabank, assisting them with inquiries and providing crucial banking advice. Your expertise will help in addressing customer needs, resolving issues, and facilitating a seamless experience during phone interactions. With a focus on performance and customer service, you’ll use your skills to enhance the overall customer journey.

Key Responsibilities:
• Engage with customers to provide banking advice
• Take inbound calls and resolve inquiries
• Identify and address customer needs effectively
• Walk customers through troubleshooting processes
• Promote the Scotiabank brand during interactions

Requirements:
• Strong background in customer service roles
• High-sch...