Full-Time Customer Service Manager - Auto Repair

Join our automotive repair shop as a Customer Service Manager overseeing daily operations. This full-time, on-site role demands strong leadership and excellent customer interaction skills.
Our ideal candidate has at least five years of experience in customer service management within the motor vehicle sector. You will control daily tasks, evaluate operations, and ensure staff effectiveness while managing budgets and revenues. No remote work is available for this position.
Key Responsibilities:
• Oversee daily operations at the repair shop
• Organize and evaluate business practices
• Manage staff recruitment and assignments
• Develop marketing approaches to enhance service
• Address and resolve customer complaints and shortages
Requirements:
• High school graduation certificate required
• Minimum 5 years in customer service management
• Effective interpersonal and leadership skills
• Ability to remain goal-oriented under pressure
• Must work on-sit...