Full-Time Member Experience Advisory Agent

Enhance client interactions at Desjardins as a Full-Time Member Experience Advisory Agent. Your role will focus on delivering personalized service and promoting financial empowerment.
In this full-time on-site position, you will address the needs of members and clients, ensuring satisfaction and welcoming experiences. You will recommend Desjardins’ diverse products and services while identifying opportunities for business growth. This includes remaining compliant with organizational standards and assisting clients with critical issues like fraud.
Key Responsibilities:
• Guide members on technology for self-service transactions
• Drive business growth through strong relationship management
• Support clients who face irregularities and fraud
• Stay current with Desjardins offerings and industry standards
• Follow compliance and security protocols
Requirements:
• High school diploma in a related discipline
• Minimum two years of relevant work experience
• ...