Full-Time Member Service Representative at DUCA

Join DUCA as a Full-Time Member Service Representative in Willowdale, providing exceptional service and financial guidance to our valued Members. Enhance customer satisfaction through skilled interactions and proactive support.
At DUCA, a vibrant credit union, you will deliver outstanding member experiences by greeting customers and identifying financial needs. Your role will involve juggling priorities, promoting services, and providing timely assistance. We’re seeking a passionate individual with strong interpersonal skills to help our Members achieve their financial goals.
Key Responsibilities:
• Provide outstanding service at the front counter and by phone
• Open new accounts and explain product benefits
• Make outbound follow-up calls for service and appointments
• Handle deposits, withdrawals, and routine member transactions
• Engage in discussions to uncover financial needs
Requirements:
• High School Diploma or equivalent
• Two years’ experience in...